If you have any questions, issues, or need assistance with using MaakCards, our support team is here to help. Please refer to the information below to get in touch with us.
If you need further assistance, you can contact our support team in the following ways:
For technical issues related to the MaakCards app or website, such as payment processing errors or difficulties accessing your account, please include the following information when contacting us:
This helps us troubleshoot the problem faster and provide you with the appropriate solution.
All voucher purchases made through MaakCards are final and non-refundable, except where required by law. If you believe there was an error in your purchase or you need help with billing-related issues, please contact us at support@maakcards.com.
Q: How do I create an account on MaakCards?
A: You can create an account by downloading the app, selecting the "Sign Up" option, and following the registration process by entering your details.
Q: What types of vouchers are available on MaakCards?
A: MaakCards offers a variety of vouchers across categories such as gaming, entertainment, shopping, and more. You can browse and select the vouchers that suit your needs.
Q: How can I purchase a voucher?
A: To purchase a voucher, simply browse the available vouchers in the app, select the one you want, and proceed to checkout using one of our secure payment options.
Q: What payment methods do you accept?
A: We accept multiple payment methods including credit cards, debit cards, and online payment gateways for your convenience.
Q: How are vouchers delivered?
A: All vouchers are delivered instantly to your MaakCards account after purchase. You can access your voucher directly from the app and redeem it right away.
Q: Can I get a refund for a voucher I purchased?
A: All voucher purchases are final and non-refundable, except where required by law. Please make sure to review your order before completing the purchase.
Q: What should I do if my voucher doesn't work?
A: If you're experiencing issues redeeming a voucher, please contact our support team with the voucher details, and we will assist you in resolving the issue.
Q: How can I reset my password?
A: You can reset your password by selecting the "Forgot Password" option on the login screen. Follow the instructions sent to your registered email to reset your password.